Services
A small business needs the same caliber of IT support as a large enterprise — just delivered at the right scale and price. Below is what we do day-to-day. Most clients engage us across multiple service lines; everything is offered as an ongoing managed-service contract or as a fixed-scope project.
Managed IT Services
The day-to-day backbone. Helpdesk, monitoring, patching, hardware lifecycle, and on-site visits. Predictable monthly cost, predictable response times.
Cybersecurity & Compliance
Layered protection: endpoint security, MFA, email filtering, backup & DR, employee training, and incident response. PCI- and HIPAA-aware configurations.
Cloud & Productivity
Microsoft 365 and Google Workspace done right: email migrations, SharePoint/Drive structure, MFA, conditional access, and Zoom Phone / VoIP rollouts.
Business Systems
POS, inventory management, e-commerce, and back-office integrations. The systems that actually move product and revenue — supported by people who understand them.
Engagement models
- Managed service (monthly retainer) — ongoing support, monitoring, and a defined response SLA.
- Project (fixed scope) — migrations, rollouts, audits, or one-time builds.
- Block hours / on-demand — pre-paid hours for clients who need backup expertise without a retainer.
Contact us to discuss which model fits your situation.
PC Ideas, Inc. 